Public and Service User Involvement

I recently resigned as a public governor at the James Paget University Hospital NHS Trust (JPUH) because they insist on holding regular discussions about STP and its consequences in private; behind closed doors – deliberately excluding patient and the public.

This was contrary to their stated values of openness and transparency, adherence to the Nolan Principles of Public Life and the inclusion of everyone in their planning. Sheer duplicity and a breach of the NHS Constitution.

In exercising functions in relation to the health service, the Secretary of State must have regard to the NHS Constitution.

Sect 3 (1) Health and Social Care Act 2012.

The NHS Constitution says:

The NHS is accountable to the public, communities and patients that it serves.

…The system of responsibility and accountability for taking decisions in the NHS should be transparent and clear to the public, patients and staff. The Government will ensure that there is always a clear and up-to-date statement of NHS accountability for this purpose.

You have the right to make choices about your NHS care and
to information to support these choices. The options available to you will develop over time and depend on your individual needs.

You have the right to be involved, directly or through representatives, in the planning of healthcare services, the development and consideration of proposals for changes in the way those services are provided, and in decisions to be made affecting the operation
of those services.

Commitment to quality of care. We earn the trust placed in us by insisting on quality and striving to get the basics right every time: safety, confidentiality, professional and managerial integrity, accountability, dependable service and good communication. We welcome feedback, learn from our mistakes and build on our successes.

You have the right to be involved in discussions and decisions about your healthcare, and to be given information to enable you to do this.


Mike, 09/02/18.